Privacy Policy

1. Introduction

At Flix IPTV, we care about your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website, apps, or services. This policy applies to our website, applications, and any other services operated by Harmony IPTV that link to this Privacy Policy. By using our services, you agree to the terms in this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect information in two main ways: information you give us and information collected automatically.

Information You Provide

You may provide information when you:

Create an account
Subscribe to a plan
Contact customer support
Send us emails
Participate in surveys or promotions
Leave reviews or feedback

This information may include:

Your name
Email address
Phone number (if provided)
Billing details
Payment information
Account login details
Messages you send to us

Information Collected Automatically

When you use Harmony IPTV, we may automatically collect:

Your IP address
Device type and browser
Pages you visit
Time spent on our website
General location (based on IP)

This helps us improve our services and keep them secure.

3. How We Use Your Information

We use your information to:

Create and manage your account
Process payments
Provide customer support
Improve our website and services
Send important updates about your account
Prevent fraud and protect our platform
Send promotional emails (you can unsubscribe anytime)

We may also use general, non-personal data for analytics and business improvement.

4. How We Share Your Information

We do not sell your personal information. However, we may share information with:

Payment processors to handle transactions
Technical service providers who help operate our website
Marketing or analytics partners
Legal authorities if required by law

If Harmony IPTV is ever sold or merged with another company, your information may be transferred as part of that process.

5. Cookies and Tracking

Harmony IPTV uses cookies to improve your experience. Cookies help us:

Keep you logged in
Remember your preferences
Understand how visitors use our site
Improve website performance

You can disable cookies in your browser settings, but some features may not work properly if you do.

6. Analytics and Advertising

We may use tools like Google Analytics to understand how users interact with our website. We may also use advertising partners to show relevant ads. These partners may use cookies to display ads based on your browsing activity. You can control advertising cookies through your browser settings.

7. How We Protect Your Information

We use security measures to protect your personal information. This includes secure servers, encryption, and restricted access to sensitive data. However, no online system is 100% secure. While we do our best to protect your data, we cannot guarantee complete security. Please keep your account password private.

8. Data Retention

We keep your information only as long as necessary to provide our services and meet legal requirements. When your information is no longer needed, we delete or securely remove it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reading the privacy policy of any external website you visit.

10. Your Rights and Choices

You have the right to:

Access your personal information
Update or correct your details
Request deletion of your account
Unsubscribe from marketing emails
Disable cookies through browser settings

To make any request, please contact us.

11. Children’s Privacy

Harmony IPTV is not intended for children under 13 years old. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will update this page. Continued use of our services means you accept the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us: Email: support@flixiptv.uk We are here to help and will respond as soon as possible.